- Categories:After-sales service
- Time of issue:2022-02-28 15:52:55
1. Improve the service system, strengthen the pre-sale, in-sale and after-sale service, and help customers to solve various problems in the use of products in a timely manner, so that customers feel great convenience.
2. Attach great importance to customer opinions, let customers participate in decision-making, and treat customer opinions as an important part of customer satisfaction. Do everything possible to retain existing customers.
3. Establish all customer-centric mechanisms. Among them, the establishment of various institutions, the reform of service processes, etc., must be centered on customer needs, and a rapid response mechanism to customer opinions must be established.
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